Home Security Systems
Home alarms, security cameras and video
intercoms installed and serviced to highest standards
Business Security Systems
Intruder alarms and camera installation by
certified security company near London and Home Counties
Home Automation
Buy Burglar Alarm, CCTV and Video Intercoms online. Guaranteed professional installation within 10 working days
Business Alarm Monitoring
When an alarm is triggered, agents verify the emergency situation and dispatch local Police
With alarm monitoring, your burglar alarm systems are remotely monitored by agents at Smartech's NSI Gold alarm monitoring center. When an alarm is triggered and we have ruled out a false alarm we inform the local police and they would be on site in minutes. We are registered as authorised security system installer at various Police Constabulary in London and Home Counties. We provide the verified information and company accreditation they need to take decisive action and secure your business.
custom protocol in responding to an alarm
Our experts will consult with you to set written guidelines on what to do when an emergency alert is received. The keyholder can vary depending on the situation: you can designate multiple people from your staff based on the location of the business, day of the week, and/or time of day.
Choose the right business alarm response
Our security experts can help you determine the right level of alarm monitoring response
for your business, from keyholder response to contacting the police or private security guards.
Police Response
We’ll call you and your keyholders along with informing the police based on the rules set out during burglar alarm installation.
Keyholder Response
Keyholders who have access to your business premises will be contacted to inform about the alerts from your burglar alarm.
Manned Security
We have tie up with several CRB screened agencies, if you prefer to send security guards to verify the alarm on out of office hours, .
Dual Path Monitoring
Our alarm monitoring systems signal when your alarm is activated, using IP (internet) and GSM cellular connection, to communicate with the monitoring station. At Smartech, we are dedicated to provide business alarm monitoring to fit your budget and so we will help you choose the right level of monitoring perfect for your needs.
Common question about
alarm monitoring
What is expected of me in the event of a break-in/alarm trigger?
When we receive an alarm, we’ll follow the protocols that we set up at the time of installation. This includes who we call or text when an alarm is activated. For Police response alarms, we will inform the local police same time as we contact you. One of the keyholder is expected to reach the site as early as possible to reset the alarm thereafter.Who monitors my alarm?
We have tie up with NSI Gold alarm monitoring companies who monitors all our domestic and business security system.What systems do you monitor?
It is possible to monitor wired and wireless burglar alarms. Currently we install and monitor Texecom, Pyronix, Risco and Visonic alarms.Will there be a fine if Police turns up for false alarm?
No.Following 2 false calls in a rolling 12 month period you will be advised, in writing by the Police, with a copy being forwarded to us informing the status. Following 3 false calls in a rolling 12 month period your police response will be withdrawn.Will you contact me before you dispatch Police?
We will pass the message to the police at the same time we contact you. Normally an alarm is confirmed with sequential trigger.What is a confirmed alarm?
When we receive an alarm triggered sequentially by two or more sensors we consider it as confirmed alarm. This is set up during installation. Please speak to our Enginner at the time of installation if you prefer customisation.Do you outsource manned security response?
Yes. We have tie up with CRB screened manned security guard providers who would serve as keyholders for you.Is there an administrative cost for Police response?
Yes. Each application for a URN both Intruder and Hold Up Alarm (Panic Alarm) is subject to an administration fee of £45.66 plus VAT.Can you monitor an alarm not installed by yourself?
Yes. We will make sure the alarm is installed to the required standards and will take over monitoring and maintenance.Can you do video monitoring?
Yes. Visual verificaiton is possible by connecting an IP camera to your security alarm
